Last Updated: 24 January 2026

1. Introduction

HostMyEvent ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Platform.

2. Information We Collect

2.1 Information You Provide

• Account Information: Name, email address, password, phone number
• Profile Information: Venue details, business information, profile photos
• Event Information: Event details, guest counts, budgets, requirements
• Communications: Messages, emails, and contact form submissions
• Payment Information: Stored securely by our payment processors (we don't store card details)

2.2 Automatically Collected Information

• Usage Data: Pages visited, features used, time spent on Platform
• Device Information: IP address, browser type, device type, operating system
• Cookies: Session data, preferences, authentication tokens
• Location Data: General location for venue matching (not precise GPS)

2.3 Third-Party Information

• Social Sign-On: If you use Google or Facebook login, we receive basic profile information
• Analytics: Aggregated data from analytics services

3. How We Use Your Information

We use your information to:

• Provide and maintain the Platform
• Create and manage your account
• Match organisers with suitable venues
• Facilitate communication between users
• Send notifications about events, offers, and messages
• Process bookings and transactions
• Improve and personalize user experience
• Detect and prevent fraud or abuse
• Comply with legal obligations
• Send marketing communications (with your consent)

4. Legal Basis for Processing (GDPR)

Under UK GDPR, we process your data based on:

• Contract: To fulfill our service agreement with you
• Consent: For marketing communications and optional features
• Legitimate Interest: To improve our services and prevent fraud
• Legal Obligation: To comply with laws and regulations

5. Sharing Your Information

5.1 With Other Users

When you create an event or venue listing, certain information becomes visible to other users:

• Event organisers' names and contact details (visible to logged-in venues)
• Venue names and details (visible to all users)
• Event details and requirements (visible to all users)

5.2 With Service Providers

We share data with trusted third parties who help us operate:

• Supabase: Database and authentication services
• Google: reCAPTCHA spam protection and OAuth authentication
• Facebook: OAuth authentication
• Email Services: Transactional and notification emails
• Analytics: Usage statistics and performance monitoring

5.3 Legal Requirements

We may disclose your information if required by law, court order, or to:

• Comply with legal processes
• Protect our rights and property
• Prevent fraud or security threats
• Protect user safety

6. Data Security

We implement security measures including:

• Encryption of data in transit (HTTPS/TLS)
• Encryption of data at rest
• Secure authentication and password hashing
• Regular security audits and updates
• Limited access to personal data
• Secure cloud infrastructure (Supabase)

While we strive to protect your data, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

7. Your Rights (UK GDPR)

You have the right to:

• Access: Request a copy of your personal data
• Rectification: Correct inaccurate or incomplete data
• Erasure: Request deletion of your data ("right to be forgotten")
• Restriction: Limit how we process your data
• Portability: Receive your data in a machine-readable format
• Object: Object to processing based on legitimate interest
• Withdraw Consent: Opt out of marketing communications

To exercise these rights, email privacy@hostmyevent.com

8. Data Retention

We retain your data for as long as:

• Your account is active
• Needed to provide services
• Required by law (e.g., tax records, financial transactions)
• Necessary for legitimate business purposes

When you delete your account, we will delete or anonymize your personal data within 90 days, except where retention is legally required.

9. Cookies and Tracking

We use cookies for:

• Essential: Authentication, security, session management
• Functional: Preferences, language settings
• Analytics: Usage statistics, performance monitoring
• Marketing: Advertising (with your consent)

You can control cookies through your browser settings. See our Cookie Policy for details.

10. Third-Party Links

Our Platform may contain links to third-party websites. We are not responsible for their privacy practices. Please review their privacy policies before providing information.

11. Children's Privacy

Our Platform is not intended for children under 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us.

12. International Data Transfers

Your data may be processed in countries outside the UK. We ensure appropriate safeguards are in place through:

• Standard Contractual Clauses approved by the UK ICO
• Service providers with adequate data protection measures
• UK GDPR-compliant data processing agreements

13. Marketing Communications

With your consent, we may send you:

• Event recommendations and venue matches
• Platform updates and new features
• Tips and best practices
• Special offers and promotions

You can opt out anytime by clicking "unsubscribe" in emails or updating your account preferences.

14. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes via email or Platform notification. The "Last Updated" date indicates the latest revision.

15. Contact Us

For questions about this Privacy Policy or data protection:

Email: privacy@hostmyevent.com
Data Protection Officer: dpo@hostmyevent.com

16. Complaints

If you believe we have not handled your data properly, you have the right to lodge a complaint with the UK Information Commissioner's Office (ICO):

Website: ico.org.uk
Phone: 0303 123 1113